If this scenario is applicable, you can resolve the issue by connecting the device with the 3mm jack instead of the USB. The headset is connected through USB – As it turns out, this issue is fairly frequent with dual-connectivity that allows the Microphone to be connected with both a 3mm jack and USB.An incorrect recording device configuration can typically be rectified by running the Windows Recording Audio troubleshooter and applying the repair strategy that gets automatically recommended. Generic audio glitch – In some cases, this particular issue can occur due to a genetic glitch that is already covered by Microsoft.
